Privacy Policy

Who we are

Aline is a web design service based in Cape Town, South Africa, operating at 184 Upper Buitenkant Street, Oranjezicht, Cape Town, 8001. We can be reached at [email protected] or 079 192 8251.

This Privacy Policy applies to personal information collected through our website (alinedigital.co.za) and through our client engagement process.

What information we collect

We collect personal information only when you voluntarily provide it to us. This may include:

• Your name and surname
• Your email address and phone number
• Your business name and industry
• Information you provide in enquiry forms or project briefs
• Payment-related information (processed securely through third-party providers)

We do not collect sensitive personal information as defined under POPIA without your explicit consent.

How we use your information

We use the information you provide to:

• Respond to your enquiries and project requests
• Deliver and manage web design projects
• Send project-related communications and invoices
• Improve our services and website

We will not use your personal information for unsolicited marketing without your consent.

Sharing your information

We do not sell, rent, or trade your personal information to third parties. We may share information with trusted service providers (such as hosting providers or payment processors) only to the extent necessary to deliver our services. These parties are required to handle your information securely and in compliance with applicable law.

Data retention

We retain your personal information for as long as is necessary to fulfil the purposes for which it was collected, or as required by law. Client project information may be retained for up to 5 years for legal and accounting purposes. You may request deletion of your information at any time by contacting us.

Your rights under POPIA

Under the Protection of Personal Information Act (POPIA), you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate personal information
• Request deletion of your personal information
• Object to the processing of your personal information
• Lodge a complaint with the Information Regulator of South Africa

To exercise any of these rights, contact us at [email protected].

Cookies

Our website may use basic cookies to improve your browsing experience. We do not use tracking cookies or third-party advertising cookies. By continuing to use our website, you consent to our use of essential cookies only.

Contact us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Email: [email protected]
Phone: 079 192 8251
Address: 184 Upper Buitenkant Street, Oranjezicht, Cape Town, 8001

We will respond to all privacy-related enquiries within 10 business days.